The rules we both work to when you book with us - written to be read, not skimmed past.
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Book with us and these are the rules we both work to. In short: prices shown online are a guide and are confirmed at your appointment; a deposit may be required to hold your time, and it is refunded only if you cancel or reschedule at least 24 hours before your visit; and services are non-refundable once completed, with a 7-day color adjustment.
Nothing here takes away rights you have under law.
Abby Haliti Color Studio is a hair colour studio at 130 East 65th Street, New York, NY 10065. These terms apply to this website and to appointments booked through it.
Using this site means you accept these terms. If you do not, please book by phone or email instead.
A booking made online is a request for a specific time with a specific stylist. It is confirmed once it appears in the studio's calendar, and where a deposit is required, once that deposit is paid.
We reserve the right to decline or reschedule a booking - for example if a stylist becomes unavailable, or if the service requested is not suitable without a consultation first.
New clients booking with Abby may be asked to attend a consultation before a colour service. This is so the work can be planned properly, not a formality.
Consultations with our team members are complimentary: book one online as a Complimentary Consultation, or call, text or email the studio to arrange one. Consultations with Abby are $200 and non-refundable, and the $200 is applied to your service if it is scheduled within two weeks of the consultation.
Prices shown on this site are a guide. The final price depends on the stylist, the length and condition of your hair, and the work actually carried out.
Where a price differs from the guide, we will tell you before starting. You will never be charged more than quoted without being asked first.
Some appointments require a deposit to hold the time. If yours does, you will be sent a secure payment link.
The deposit is part of the total cost of your appointment, not an extra charge - the balance is settled at the studio.
Payment is handled entirely by our booking system's payment provider on their own secure page. This website never sees, handles or stores your card details.
If the deposit is not paid before the link expires, the appointment is released automatically so the time is available to someone else.
Deposits are refundable only when you cancel or reschedule at least 24 hours before your appointment. With less notice, if the appointment is missed, or once your appointment has taken place, the deposit is non-refundable.
You can cancel or reschedule online up to 24 hours before your appointment at no charge. Where a deposit has been paid, it is refunded to the card you paid with, and typically reaches your account within 5-10 business days depending on your bank.
Inside 24 hours, please contact the studio directly rather than cancelling online, so we can talk it through.
Late cancellations and missed appointments cost the studio a slot that could have gone to someone else, so where less than 24 hours' notice is given, or an appointment is missed, the deposit is non-refundable.
Services are non-refundable once completed. If you're not happy with your color, contact the studio within seven days of your appointment: under our 7-day color-adjustment policy you may return so we can adjust it. Refunds are not given for completed services, including when a color changes over time or a preference changes later.
Please tell us about allergies, sensitivities, scalp conditions, medication, pregnancy, or any previous colour - including home colour and henna. Some of these genuinely change what is safe to do.
Where a patch test is needed, it must be done before the service. We cannot proceed without one.
Hair is not uniform and colour is not an exact science. We will always tell you honestly what is achievable in one visit, and what will take more than one.
We take care of your hair and your belongings, but we cannot accept responsibility for reactions where relevant history was not disclosed, or for personal items left at the studio.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
The text, photographs and design on this site belong to Abby Haliti Color Studio or are used with permission. Please do not reproduce them without asking.
We keep the site accurate and current, but cannot promise it is free of error or always available.
We may update these terms. The date at the top always reflects the current version, and the terms that apply to your appointment are the ones published when you booked.
Questions about these terms? Write to info@abbyhaliti.com or call (212) 888-2221.
See also our privacy policy.